As I've become more and more used to the TomTom Rider Gen 5 I have provided a great deal of operating information and updates on this SatNav GPS in this blog. My last update (Update 4) was back in July. My TomTom Rider currently reflects 257 hours of use and 15,048 miles (18,293 total miles on the motorcycle).
One of the complaints that persisted regarding the TomTom Rider was that the docking station fractures where the four bolts hold the Ram Ball Mount and breaks away from the GPS. The complaints seemed more related to the installation process, wherein the owners were applying too much torque. I took that into account and used locktite and hand tightened the bolts.
I have now experienced what I believe to be the same damage, but due to rough conditions. As I was riding through the Texas Hill Country on my recent road trip, the GPS fell off the mount due to the exact same fractures previously complained about. Fortunately the lead kept it from falling to the road. Also fortunately, I was on the last leg of my road trip and didn't need a GPS to find my way home from San Antonio.
Looking at the mount (below) you can see that the bolt holes in the mount are elevated. There are metal inserts that are still attached to the ram mount. The damage/fractures are where the elevations in the mounting holes are.
Below is a stock photo of the docking station that the GPS slides onto. The photo above shows it's back with the fractured holes and the Ram Mount. The replacement cost me $65 from Rider Discount. I could only find it with a new harness, which I didn't need.
I've been extremely happy with the TomTom Rider. It's done everything I've asked of it for 15,000 miles. Of course, I'm not happy about the fracture, but I'm quick to replace the dock rather than look at some other models. I can only hope that the docking station doesn't break again. If it does, then I'll need to rethink the whole GPS thing.